Frequently Asked Questions
Everything you need to know about shopping with True Treasures Inc.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping within the continental United States usually takes 3-7 business days depending on your location.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are the products at True Treasures Inc authentic?
Yes, we source our inventory directly from authorized distributors and reputable manufacturers to ensure every item we sell is 100% authentic.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to include more international destinations in the near future.